New clients
Get started in 3 simple steps
Let us take care of your dog while you're not home. Here's how to book the first visit.
Create a profile
Create an online profile so we can learn about you and your dog, and upload your dog's vaccination records. Then email [email protected] or call 604-492-4993 to book the first visit.
Free assessment
Bring your dog in for a free assessment day, 1 to 3 hours in total. One of our trained staff completes the assessment.
Manage your services online
Buy your first daycare package in our client portal, then book and manage days online. Packs and monthly plans save up to 30%. See pricing.
Vaccination requirements
For everyone's health and safety, all dogs (including puppies) in daycare or boarding must meet every requirement.
| Core (DHLPP) | Annually |
|---|---|
| Bordetella | Annually, at least 7 days before arrival |
| Rabies | Annually or every 3 years, depending on the vaccine |
Puppies (4 months and older) must have completed their full series, including Bordetella and Rabies, before their first visit.
Before your first visit
- What vaccinations do you require?
- Core (DHLPP) annually, Bordetella annually, and Rabies annually or every 3 years depending on the vaccine. Bordetella must be given at least 7 days before your first visit.
- Can puppies come?
- Yes, from 4 months, once they have completed their full vaccination series including Bordetella and Rabies.
- Is my dog the right size?
- We take small and medium dogs, generally 45 lb and under. Not sure? Call 604-492-4993.
- What happens at the assessment?
- A trained staff member meets your dog and sees how they get on with our team and a few of our dogs. It is free and takes 1 to 3 hours in total. If you would like a tour, we can arrange one first thing in the morning or right at closing time, when far fewer dogs are in.